Privacy Policy

This Privacy Policy pertains to Elliotts Cleaning Services (hereinafter referred to collectively as “Elliotts Cleaning Services”, "we", "our", and/or "us"), encompassing our websites and services, along with all subsidiaries, affiliates, successors, and assigns thereof.

 

At Elliotts Cleaning Services, we understand your concerns about the usage and sharing of your information, and we value your trust in our commitment to handling it sensibly and responsibly.

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Your agreement to accept the practices outlined in this Privacy Policy is implied by visiting a website owned by Elliotts Cleaning Services that displays this Privacy Policy or a link to it, or by interacting with Elliotts Cleaning Services in any other way. Furthermore, this Privacy Policy is subject to the Elliotts Cleaning Services Agreement related to the services you avail of or purchase. Should you have any queries regarding this Privacy Policy, please feel free to reach out to our team using the contact information provided on our website.

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Elliotts Cleaning Services places a high value on your privacy and is dedicated to safeguarding your personal information. We are committed to providing transparency regarding the collection and usage of personally identifiable information, the choices available to you concerning the collection, usage, and distribution of that information, the security measures we implement to protect your data, and the access you have to rectify any inaccuracies in the information we have gathered from you.

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Information Collection

We gather and store any information you input on our websites or provide to us through other means, such as telephone, email, or online interactions. This information may include:

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Contact Information: This encompasses personal contact details you voluntarily submit to us, such as your name, mailing address, website address, telephone number, and email address. Such information may be utilized, for instance, for communication purposes related to transactions or customer support.

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Financial Information: We collect and retain specific financial details when you purchase our products or services, such as credit card numbers and billing addresses. This information is solely used to process orders and is not shared, sold, or rented unless disclosed in this Privacy Policy or necessary for order fulfillment.

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Demographic Information: Anonymous demographic data, like postal code, gender, and age, may be collected and used to tailor your website experience, provide relevant content, and improve our services. This demographic data may be shared with partners and third parties in an aggregate, non-personally identifiable manner.

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Other Information: We collect and store various information types when you interact with us, such as web browser type, IP address, access times, and page navigation. This data helps us gauge website effectiveness, analyze trends, and enhance the services we provide. It may also be used for marketing purposes and shared with partners on an aggregate, non-personally identifiable basis.

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In addition, we may enhance the information you provide by acquiring publicly available data or information from third parties to improve website content or inform you about products or services we believe may interest you.

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Cookies

Our websites use cookies to enhance your online experience, streamline navigation, and optimize website features. Cookies are text files deposited by websites onto a user's hard drive, identifying the user's computer and recording preferences and other data. Your web browser may allow you to disable cookies, but certain services may not function correctly without them.

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Third-Party Cookies

We may utilize third-party advertising companies to serve ads across the Internet based on your website visits and interactions with our products and services. These companies collect information to provide targeted advertisements, but no personally identifiable information is associated with this data. 

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Web Beacons

Our websites may contain electronic images (web beacons) that track marketing campaign effectiveness. No personally identifiable information is transmitted via web beacons.

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Telephone Recording and Monitoring

For quality assurance purposes, phone calls between Elliotts Cleaning Services customers (or potential customers) and employees may be recorded and/or monitored. By contacting or creating an account with Elliotts Cleaning Services, or utilizing our products or services, you consent to such call recording and/or monitoring.

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Usage of Personal Information

We may use your personal information to contact you regarding our services, send service-related announcements, and for purposes in which you have expressed interest. Your information may also be released when required by law, to enforce agreements, or to protect our rights, property, or safety, as well as that of others.

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Limitation of Liability

Elliotts Cleaning Services assumes no responsibility or liability for any theft, loss, alteration, or misuse of information provided to third parties or for third parties' failure to adhere to this privacy policy.

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Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us via the details provided here.

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Last Updated March 2024